Product designer

Product designer

Creating user-centered products, while solving problems for businesses and users.

Creating user-centered products, while solving problems for businesses and users.

Creating user-centered products, while solving problems for businesses and users.

Contact me

I’m James, specialising in product design. I create user-centered designs that solve real problems and deliver measurable results

for businesses and users. For the past 5 years, I’ve led end-to-end design projects with a focus on lean Ux design, visual design and evaluative research in agile development.

I’m James, specialising in product design. I create user-centered designs that solve real problems and deliver measurable results

for businesses and users. For the past 5 years, I’ve led end-to-end design projects with a focus on lean Ux design, visual design and evaluative research in agile development.

I’m James, specialising in product design. I create user-centered designs that solve real problems and deliver measurable results

for businesses and users. For the past 5 years, I’ve led end-to-end design projects with a focus on lean Ux design, visual design and evaluative research in agile development.

Product designer

Creating user-centered products, while solving problems for businesses and users.

Contact me

I’m James, specialising in product design. I create user-centered designs that solve real problems and deliver measurable results

for businesses and users. For the past 5 years, I’ve led end-to-end design projects with a focus on lean Ux design, visual design and evaluative research in agile development.

Featured projects

Featured projects

Featured projects

UX Home loan Appointment booking tool

UX Home loan Appointment booking tool

UX Home loan Appointment booking tool

Strategic and foundational research

Strategic and foundational research

Strategic and foundational research

UX Personalised Utility account

UX Personalised Utility account

UX Personalised Utility account

Solving problems through human centered design expertise.
Solving problems through human centered design expertise.
Solving problems through human centered design expertise.

I’m James, specialising in product design. I create user-centered designs that solve real problems and deliver measurable results

for businesses and users. For the past 5 years, I’ve led end-to-end design projects with a focus on lean Ux design, visual design and evaluative research in agile development.

Experience
Experience
Experience

NAB
Senior Product Designer - Contract
Jul 2022 - Jan 2024 · 1 yr 7 months



Helping call centre agents as they prepare to talk to customers. Leading lean UX and product design for the Softphone and Admin portal. Strategic, interaction and usability research.

Partnering with AXT to define a design direction of travel. Outcomes: Migrating users of legacy platforms, Delivering design for outbound dialler capability, Identifying and mitigating risks moving to

a new platform.

Request CV for more info

I spend time working with people to understand aspects of their process and needs. For more than 10 years I've been partnering with teams to design and deliver products to market.

I spend time working with people to understand aspects of their process and needs. For more than 10 years I've been partnering with teams to design and deliver products to market.

I spend time working with people to understand aspects of their process and needs. For more than 10 years I've been partnering with teams to design and deliver products to market.

Project history

Project history

Project history

I've worked with a range of Brands

I've worked with a range of Brands

NAB
NAB
Kmart
Kmart
ANZ
ANZ
ME Bank
ME Bank
Dodo
Dodo
Telstra
Telstra
Melbourne
Water
Melbourne
Water
Symplicit
Symplicit
AAMI
AAMI
RACV
RACV
Portable
Portable